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.15s;display:inline-flex}.sh-cta:hover{background:var(--blue-2)}.prod-grid{grid-template-columns:repeat(3,1fr);gap:8px;margin-bottom:14px;display:grid}.prod-card{background:var(--ink-2);border:1px solid var(--ink-4);border-radius:var(--radius);cursor:pointer;transition:all .15s;overflow:hidden}.prod-card:hover{border-color:var(--ink-5);transform:translateY(-2px)}.prod-img{justify-content:center;align-items:center;height:64px;font-size:26px;display:flex}.prod-body{padding:8px}.prod-name{color:var(--ghost);margin-bottom:2px;font-size:11px;font-weight:600}.prod-price{color:var(--blue-2);font-family:DM Serif Display,serif;font-size:12px;font-weight:800}.prod-old{color:var(--muted);margin-left:3px;font-size:10px;text-decoration:line-through}.add-btn{background:var(--blue);color:#fff;cursor:pointer;border:none;border-radius:5px;width:100%;margin-top:6px;padding:5px;font-family:DM Sans,sans-serif;font-size:10.5px;font-weight:700;transition:background .12s}.add-btn:hover{background:var(--blue-2)}.widget-wrap{z-index:50;position:absolute;bottom:16px;right:12px}.launcher{background:var(--blue);cursor:pointer;width:48px;height:48px;box-shadow:0 4px 20px var(--blue-glow);border:none;border-radius:50%;justify-content:center;align-items:center;transition:all .2s cubic-bezier(.34,1.56,.64,1);display:flex;position:relative}.launcher:hover{box-shadow:0 6px 28px var(--blue-glow);transform:scale(1.1)}.launcher.open{background:var(--ink-4)}.launcher svg{color:#fff;width:18px;height:18px;transition:all .18s;position:absolute}.launcher .ic-chat{opacity:1}.launcher .ic-x{opacity:0;transform:rotate(-45deg)}.launcher.open .ic-chat{opacity:0;transform:rotate(45deg)}.launcher.open .ic-x{opacity:1;transform:rotate(0)}.unread-dot{background:var(--red);color:#fff;border:2px solid #0a0e18;border-radius:50%;justify-content:center;align-items:center;width:15px;height:15px;font-size:8.5px;font-weight:800;animation:2s infinite pulse;display:none;position:absolute;top:-2px;right:-2px}.unread-dot.show{display:flex}@keyframes pulse{50%{opacity:.5}}.widget-win{background:var(--ink-2);border:1px solid var(--ink-4);width:310px;height:450px;box-shadow:var(--shadow-lg);opacity:0;pointer-events:none;transform-origin:100% 100%;border-radius:14px;flex-direction:column;transition:all .22s cubic-bezier(.34,1.56,.64,1);display:flex;position:absolute;bottom:60px;right:0;overflow:hidden;transform:scale(.88)translateY(16px)}.widget-win.open{opacity:1;pointer-events:all;transform:none}.w-hdr{border-bottom:1px solid var(--ink-4);background:linear-gradient(135deg,#0d2137,#0d1a30);flex-shrink:0;padding:12px 13px 11px}.w-hdr-row{justify-content:space-between;align-items:center;margin-bottom:9px;display:flex}.w-brand{align-items:center;gap:8px;display:flex}.w-brand-ic{background:var(--blue);border-radius:7px;justify-content:center;align-items:center;width:28px;height:28px;display:flex}.w-brand-name{color:var(--white);font-family:DM Serif Display,serif;font-size:13px}.w-brand-sub{color:var(--muted);margin-top:-1px;font-size:9.5px}.w-x{width:22px;height:22px;color:var(--muted);cursor:pointer;background:#ffffff14;border:none;border-radius:5px;justify-content:center;align-items:center;font-size:14px;transition:all .12s;display:flex}.w-x:hover{color:var(--ghost);background:#ffffff24}.w-status{color:var(--muted);align-items:center;gap:6px;font-size:11px;display:flex}.w-dot{background:var(--green);border-radius:50%;width:6px;height:6px}.w-body{background:var(--ink-3);flex-direction:column;flex:1;gap:8px;padding:11px;display:flex;overflow-y:auto}.w-body::-webkit-scrollbar{width:3px}.w-msg{gap:6px;max-width:88%;animation:.22s both msgIn;display:flex}@keyframes msgIn{0%{opacity:0;transform:translateY(6px)}to{opacity:1;transform:none}}.w-msg.agent{align-self:flex-start}.w-msg.cust{flex-direction:row-reverse;align-self:flex-end}.w-msg .av{border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:24px;height:24px;margin-top:2px;font-size:8px;font-weight:700;display:flex}.w-msg .bub{border-radius:11px;padding:8px 11px;font-size:12px;line-height:1.45}.w-msg.agent .bub{background:var(--ink-2);border:1px solid var(--ink-4);color:var(--subtle);border-radius:3px 11px 11px}.w-msg.cust .bub{background:var(--blue);color:#fff;border-radius:11px 3px 11px 11px}.w-msg .ts{color:var(--muted);text-align:right;margin-top:2px;font-size:9px}.w-msg.cust .ts{color:#ffffff73}.typing-row{align-self:flex-start;gap:6px;display:flex}.typing-bub{background:var(--ink-2);border:1px solid var(--ink-4);border-radius:3px 11px 11px;align-items:center;gap:3px;padding:9px 12px;display:flex}.td{background:var(--muted);border-radius:50%;width:5px;height:5px;animation:1.4s ease-in-out infinite tda}.td:nth-child(2){animation-delay:.2s}.td:nth-child(3){animation-delay:.4s}@keyframes tda{0%,80%,to{opacity:.4;transform:scale(.6)}40%{opacity:1;transform:scale(1)}}.w-foot{border-top:1px solid var(--ink-4);background:var(--ink-2);flex-shrink:0;align-items:flex-end;gap:6px;padding:8px 10px;display:flex}.w-ta{background:var(--ink-3);border:1.5px solid var(--ink-4);color:var(--ghost);resize:none;border-radius:16px;outline:none;flex:1;min-height:34px;max-height:80px;padding:7px 12px;font-family:DM Sans,sans-serif;font-size:12px;line-height:1.4;transition:border-color .12s}.w-ta:focus{border-color:var(--blue);background:var(--ink-2)}.w-ta::placeholder{color:var(--muted)}.w-send{background:var(--blue);cursor:pointer;border:none;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:32px;height:32px;transition:all .12s;display:flex}.w-send:hover{background:var(--blue-2);transform:scale(1.08)}.w-send svg{color:#fff;width:13px;height:13px}.w-pwr{text-align:center;color:var(--muted);background:var(--ink-2);border-top:1px solid var(--ink-4);flex-shrink:0;padding:5px;font-size:9px}.w-pwr span{color:var(--blue-2);font-weight:700}.agent-pane{background:var(--ink);flex-direction:column;flex:1;display:flex;overflow:hidden}.agent-pane .chat-pane-label{background:var(--ink-2);color:var(--blue)}.agent-inner-bar{background:var(--ink-2);border-bottom:1px solid var(--ink-4);flex-shrink:0;align-items:center;gap:10px;height:44px;padding:0 14px;display:flex}.aib-title{color:var(--ghost);font-size:13px;font-weight:700}.online-tag{background:var(--green-dim);color:var(--green);border:1px solid #3fb95033;border-radius:20px;padding:2px 8px;font-size:10px;font-weight:700}.aib-right{background:var(--ink-3);border:1px solid var(--ink-4);border-radius:20px;align-items:center;gap:7px;margin-left:auto;padding:3px 10px 3px 4px;display:flex}.aib-av{color:#fff;border-radius:50%;justify-content:center;align-items:center;width:24px;height:24px;font-size:9px;font-weight:700;display:flex}.aib-name{color:var(--ghost);font-size:12px;font-weight:600}.a-body{flex:1;display:flex;overflow:hidden}.a-sidebar{background:var(--ink-2);border-right:1px solid var(--ink-4);flex-direction:column;flex-shrink:0;width:165px;min-width:165px;display:flex;overflow-y:auto}.a-main{flex:1;display:flex;overflow:hidden}.conv-col{border-right:1px solid var(--ink-4);background:var(--ink-2);flex-direction:column;flex-shrink:0;width:200px;min-width:200px;display:flex}.conv-col-head{border-bottom:1px solid var(--ink-4);flex-shrink:0;justify-content:space-between;align-items:center;padding:10px 12px;display:flex}.conv-col-title{color:var(--ghost);font-size:12.5px;font-weight:700}.conv-list{flex:1;overflow-y:auto}.conv-item{border-bottom:1px solid var(--ink-4);cursor:pointer;padding:10px 12px;transition:background .1s;position:relative}.conv-item:hover{background:var(--ink-3)}.conv-item.on{background:var(--blue-dim);border-left:2px solid var(--blue)}.conv-item.unread{background:#1f6feb0d}.ci-row{justify-content:space-between;align-items:center;margin-bottom:2px;display:flex}.ci-name{color:var(--ghost);font-size:12px;font-weight:700}.ci-time{color:var(--muted);font-family:JetBrains Mono,monospace;font-size:9.5px}.ci-preview{color:var(--muted);white-space:nowrap;text-overflow:ellipsis;font-size:11px;overflow:hidden}.ci-dot{background:var(--blue);border-radius:50%;width:7px;height:7px;position:absolute;bottom:10px;right:12px}.no-conv{text-align:center;flex-direction:column;justify-content:center;align-items:center;height:100%;padding:28px;display:flex}.no-conv svg{opacity:.15;margin-bottom:10px}.no-conv p{color:var(--subtle);font-size:12px;font-weight:600}.no-conv small{color:var(--muted);font-size:10.5px}.a-chat-panel{flex-direction:column;flex:1;display:flex;overflow:hidden}.a-empty{text-align:center;flex-direction:column;flex:1;justify-content:center;align-items:center;padding:28px;display:flex}.a-empty svg{opacity:.1;margin-bottom:12px}.a-empty h3{color:var(--ghost);margin-bottom:4px;font-size:14px;font-weight:700}.a-empty p{color:var(--muted);max-width:220px;font-size:12px;line-height:1.5}.a-chat-hdr{border-bottom:1px solid var(--ink-4);background:var(--ink-2);flex-shrink:0;align-items:center;gap:9px;padding:10px 14px;display:flex}.a-cust-name{color:var(--ghost);font-size:13px;font-weight:700}.a-cust-meta{color:var(--muted);align-items:center;gap:7px;margin-top:1px;font-size:11px;display:flex}.green-dot{background:var(--green);border-radius:50%;width:6px;height:6px;display:inline-block}.a-hdr-acts{gap:6px;margin-left:auto;display:flex}.act-btn{cursor:pointer;border:1px solid #0000;border-radius:6px;align-items:center;gap:4px;padding:5px 11px;font-family:DM Sans,sans-serif;font-size:11px;font-weight:600;transition:all .12s;display:inline-flex}.act-btn svg{width:11px;height:11px}.act-resolve{background:var(--green-dim);color:var(--green);border-color:#3fb95033}.act-resolve:hover{background:#3fb95033}.act-reopen{background:var(--blue-dim);color:var(--blue-2);border-color:#1f6feb33}.act-reopen:hover{background:#1f6feb33}.act-ticket{background:var(--blue-dim);color:var(--blue-2);border-color:#1f6feb33}.act-ticket:hover{background:#1f6feb33}.ctx-bar{background:var(--ink-3);border-bottom:1px solid var(--ink-4);color:var(--muted);flex-shrink:0;align-items:center;gap:7px;padding:5px 14px;font-size:11px;display:flex}.ctx-bar svg{flex-shrink:0;width:12px;height:12px}.a-msgs{flex-direction:column;flex:1;gap:8px;padding:12px;display:flex;overflow-y:auto}.msg-day{color:var(--muted);align-self:center;align-items:center;gap:8px;margin:2px 0;font-size:10px;font-weight:600;display:flex}.msg-day:before,.msg-day:after{content:"";background:var(--ink-4);width:24px;height:1px}.a-msg{gap:6px;max-width:88%;animation:.22s both msgIn;display:flex}.a-msg.from-c{align-self:flex-start}.a-msg.from-a{flex-direction:row-reverse;align-self:flex-end}.a-msg .av{border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:24px;height:24px;margin-top:2px;font-size:8px;font-weight:700;display:flex}.a-msg .bub{border-radius:11px;padding:8px 11px;font-size:12px;line-height:1.45}.a-msg.from-c .bub{background:var(--ink-2);border:1px solid var(--ink-4);color:var(--subtle);border-radius:3px 11px 11px}.a-msg.from-a .bub{background:var(--blue);color:#fff;border-radius:11px 3px 11px 11px}.a-msg .ts{color:var(--muted);text-align:right;margin-top:2px;font-size:9px}.a-msg.from-a .ts{color:#fff6}.a-input{border-top:1px solid var(--ink-4);background:var(--ink-2);flex-shrink:0;padding:10px 12px}.toolbar{gap:4px;margin-bottom:6px;display:flex}.tool-btn{color:var(--muted);border:1px solid var(--ink-4);cursor:pointer;background:0 0;border-radius:5px;align-items:center;gap:4px;padding:3px 8px;font-family:DM Sans,sans-serif;font-size:10.5px;font-weight:600;transition:all .1s;display:inline-flex}.tool-btn:hover{background:var(--ink-3);color:var(--ghost);border-color:var(--ink-5)}.tool-btn svg{width:10px;height:10px}.a-input-row{align-items:flex-end;gap:7px;display:flex}.a-ta{background:var(--ink-3);border:1.5px solid var(--ink-4);color:var(--ghost);resize:none;border-radius:9px;outline:none;flex:1;min-height:36px;max-height:80px;padding:8px 11px;font-family:DM Sans,sans-serif;font-size:12px;line-height:1.4;transition:border-color .12s}.a-ta:focus{border-color:var(--blue);background:var(--ink-2)}.a-ta::placeholder{color:var(--muted)}.send-btn{background:var(--blue);color:#fff;cursor:pointer;white-space:nowrap;border:none;border-radius:7px;align-items:center;gap:5px;padding:8px 14px;font-family:DM Sans,sans-serif;font-size:12px;font-weight:700;transition:all .12s;display:flex}.send-btn:hover{background:var(--blue-2)}.send-btn svg{width:12px;height:12px}.canned-wrap{position:relative}.canned-menu{background:var(--ink-2);border:1px solid var(--ink-4);border-radius:var(--radius-lg);box-shadow:var(--shadow-lg);z-index:50;width:250px;padding:5px;display:none;position:absolute;bottom:calc(100% + 5px);left:0}.canned-menu.open{animation:.12s fadeIn;display:block}.canned-item{color:var(--subtle);cursor:pointer;border-radius:6px;padding:7px 9px;font-size:11.5px;line-height:1.4;transition:background .1s}.canned-item:hover{background:var(--ink-3);color:var(--ghost)}.canned-item strong{color:var(--muted);margin-bottom:1px;font-size:10px;display:block}.filter-tab{border:1px solid var(--ink-4);background:var(--ink-3);color:var(--muted);cursor:pointer;border-radius:6px;padding:4px 12px;font-family:DM Sans,sans-serif;font-size:11.5px;font-weight:600;transition:all .15s}.filter-tab:hover{border-color:var(--ink-5);color:var(--ghost)}.filter-tab.active{background:var(--blue-dim);border-color:var(--blue);color:var(--blue)}@property --tw-rotate-x{syntax:"*";inherits:false}@property --tw-rotate-y{syntax:"*";inherits:false}@property --tw-rotate-z{syntax:"*";inherits:false}@property --tw-skew-x{syntax:"*";inherits:false}@property --tw-skew-y{syntax:"*";inherits:false}@property --tw-border-style{syntax:"*";inherits:false;initial-value:solid}@property --tw-font-weight{syntax:"*";inherits:false}@property --tw-outline-style{syntax:"*";inherits:false;initial-value:solid}@property --tw-blur{syntax:"*";inherits:false}@property --tw-brightness{syntax:"*";inherits:false}@property --tw-contrast{syntax:"*";inherits:false}@property --tw-grayscale{syntax:"*";inherits:false}@property --tw-hue-rotate{syntax:"*";inherits:false}@property --tw-invert{syntax:"*";inherits:false}@property --tw-opacity{syntax:"*";inherits:false}@property --tw-saturate{syntax:"*";inherits:false}@property --tw-sepia{syntax:"*";inherits:false}@property --tw-drop-shadow{syntax:"*";inherits:false}@property --tw-drop-shadow-color{syntax:"*";inherits:false}@property --tw-drop-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-drop-shadow-size{syntax:"*";inherits:false}@property --tw-ease{syntax:"*";inherits:false}@property --tw-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-shadow-color{syntax:"*";inherits:false}@property --tw-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-inset-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-inset-shadow-color{syntax:"*";inherits:false}@property --tw-inset-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-ring-color{syntax:"*";inherits:false}@property --tw-ring-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-inset-ring-color{syntax:"*";inherits:false}@property --tw-inset-ring-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-ring-inset{syntax:"*";inherits:false}@property --tw-ring-offset-width{syntax:"<length>";inherits:false;initial-value:0}@property --tw-ring-offset-color{syntax:"*";inherits:false;initial-value:#fff}@property --tw-ring-offset-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}